General Public Comments

• I just happened upon this website through my first time use of the internet library service. This is so cool!! I have a disabled son and can't get out of the house to go to the library. This is a great service!!
  
  
• Ask Here PA was great I didn't think she could help but she had the information I needed in seconds. I will definitely use it again.
  
  
• All I can say is WOW. So helpful....Saves time researching....Just wonderful...... This site deserves a 5 STAR RATING.
  
  
• Great information center and my librarian was very helpful. I am a senior citizen and this site will be worthwhile for information. My tax dollars really are at work! Thanks.
  
  
• I am a senior citizen and this is my first time with the service. It is excellent and I will certainly use this service in the future.
  
  
• This was a fantastic feature on your website! As a stay-at-home mom to a one year old, it's not always easy to get out of the house to run errands. I've bookmarked the web page and will be sure to visit it next time I have a question to save me the trouble of loading my son into the car!
  
  
• "Hamlin Library Lori" was very positive in her willingness to help me out and persistent in her efforts. I appreciate it very much and got some leads to help with my family history research. Thanks for the service! Irvine, CA
  
  
• I never used a chat service before, and this one was very easy to use.
  I got a quick and accurate answer to my question, and the librarian was nice.
  
  
• I am an activity director in a nursing home. My time is very limited and I search for days to get the information for programs. This is much easier and faster to get all the general information for a topic of interest in one location. WOW! I have an assistant director. Thanks again. What a tool. I will be sharing this information with others in my field.
  
  
• I really enjoy the fact that you get to chat with a real person.
  
  
• My librarian was a great help in less than 4 minutes!
  
  
• It is always helpful using this service because you can look up your answers 24/7. I like it best because I can find answers when I don't know where else to look... It's very useful!
  
  
• Ask Here Pa really helps with any question or problem. They find the best information.
  The search service was fast and efficient. I like the fact that I can tell the librarian more about my search while my initial question is being researched. I also liked that the second site suggested was the answer. Thank you.
  
  
• I was surprised how quickly someone responded to my query. I liked how the websites that he recommended for me to use appeared on the left side of the screen. It is also a nice feature to have a transcript of the conversation emailed to me.
  
  
• This is a great service, like having a live search engine.
  
  
• What I really like about the site was not only the speed with which the answers were provided but also the genuine desire of the librarian to help me out. I think this is terrific.
  
  
• This service is very helpful. It was efficient and effective. Thanks to the librarians!
  
  
• This is a fantastic service. I heard about it on the radio and decided to give it a try. The librarian was fast and friendly and found the answer for me.
  
  
• This is an outstanding service. I heard about it on the radio today. The librarian was fast and found me excellent resources including a newspaper article, which I never would have thought of myself. It's great to live in Pennsylvania!!!
  
  
• It is nice to know that you can ask a question and get a response that is not from a computer but from a person.
  
  
• I heard about this service on NPR and I used it immediately to get some information for my third-grade son's report and art project pertaining to Iran. I was impressed by the quick, useful response I received which included information on Persian rugs I requested.
  
  
• Rather late in the evening on a Saturday, I needed a piece of information for an article I was writing. Using this new service got me the information I needed quickly and painlessly so that I was able to complete my article without having to wait for normal business hours.
  
  
• I just read about this in today's Philadelphia Inquirer and thought I'd give it a shot since I'm helping my Granddaughter with a project this weekend. The service was wonderful, the responses were immediate and I got some good ideas. Thanks so much.
  
  
• The service was great and fast in locating sites I could go to and it is a wonderful service to have for those of us who are struggling to find what we need. Thank you.
  
  
• Very friendly and fast, this service is extremely valuable, especially for home users